How to document a disputed AI platform work session

A platform report says a session was not credited. You remember completing the work, but memory alone is a weak record. The practical response is to assemble a dated, narrow account of what happened and compare it with the platform’s own reporting.

RaterSidekick can help keep that chronology. Its Chrome extension tracks work sessions, task activity and estimated earnings on websites you explicitly designate. It does not capture screenshots, keystrokes, screen recordings or task content. That makes it a work log, not a recording of the work itself—and not a guarantee that a platform will accept a claim.

Start with the disputed period

1. Pin down the claim. Write down the platform, project, date and time range involved. Identify the specific mismatch: missing tasks, missing time, or a payment amount that differs from your own record. Keep the scope tight. A dispute about one work block is easier to assess than an undated claim about a whole month.

2. Gather the platform’s report. Use the platform’s own task, time or pay report for the same period, if one is available to you. Preserve the report in the form the platform provides, subject to its rules. Note when you obtained it. Do not treat a RaterSidekick estimate as a substitute for the platform’s official totals.

3. Check your own work history. Compare the platform report with your RaterSidekick work history for the same dates. The product tracks sessions, task activity and estimated earnings. Its Pay Checker can compare user records against platform reports by period. Record the exact difference rather than rounding it into a broader accusation.

Build a proof-of-work record without task content

For a disputed work session, the useful evidence is usually about timing and counts: when the session took place, how many tasks your record shows, and how the totals compare. RaterSidekick detects task completion using a keyboard shortcut you select. It records work activity, not the text you type or the content of the task.

That distinction matters when client or platform rules restrict disclosure. Do not paste prompts, answers, ratings or comments into a dispute packet unless the platform explicitly asks for them and its rules permit it. Avoid adding screen captures of confidential work. A log can support a timeline without reproducing the material you were hired to assess. For more on the privacy trade-off, see why task logs can be safer than screen recording.

If you use RaterSidekick Pro, Evidence Packs are included. Use that feature as part of your documentation process, then inspect the resulting material before sharing it. The available product information does not specify every field or file format in a pack, so confirm what it contains rather than assuming it includes a particular report or proves a particular event. Remove anything that would expose restricted task content.

Make the comparison easy to verify

Put the records in a simple order: a short statement of the issue, the relevant date range, your work-history record, the platform report, and a brief comparison of the figures. Label which numbers come from your own tracking and which come from the platform. If RaterSidekick shows estimated earnings, call them estimates. Do not present them as a confirmed payout.

For each mismatch, state the difference and the source. For example: “My record shows 18 completed tasks in this session; the report for the same period shows 15.” Add a note if the platform’s reporting window or time zone differs from yours. If you cannot establish that the periods align, say so. A careful limitation is more credible than false precision.

Keep the supporting record focused. A contractor may have work across several sites and separate reporting systems; a cross-platform work record alongside native platform reports can help keep those sources distinct. But the platform remains the authority on its own credited work and payout calculation.

Before you send the dispute

• Check the platform’s dispute process and deadline. Use its requested channel and format.

• Confirm that the dates, project and reporting period match across your records.

• Separate tracked facts from estimates and recollection.

• Review every attachment for task content, personal information or material you are not permitted to disclose.

• Keep a copy of what you submitted and note when you sent it.

A task log is not conclusive proof that a platform received or accepted work. It is a contemporaneous record that can make a disputed work session easier to explain and check. Keep the claim specific, show both sides of the comparison, and leave confidential task content out of the packet.